FAQs

What size plant do you receive with a subscription?

All our plants come in at least 12cm pots, usually 14cm.  All plants are well established.  If they are any smaller we will let you know in advance but promise they will be worth it.

What type of plants will I receive? 

We specially source and select the finest plants best for indoor use.  Each month is a surprise!  We haven't had one double up in 18 months, so no need to worry about getting the same plant twice if you happen to sign up for 12 months.

When do you ship?

All subscriptions will be shipped on the third Monday of each month. You receive free shipping but allow for 2-5 days depending on where you are in New Zealand.   One off plants (not part of our subscription) will be shipped the following Monday after ordering so they don't sit in the couriers van over weekends.  

What plant accessory/gift will I receive with my "Feeling Ferncy" subscription box?

We specially select plant related accessories and/or gifts, preferably from Kiwi businesses.  Promise you will love them!

How does the pricing work for the subscription boxes?

The price is a fee that comes off your account every month on the same day.  You can change the day it comes off in your customer account.

Can I stop the subscription at any time?

Yes, you certainly can!  Sign up, cancel or pause your subscription whenever it suits you! 

Can I gift one of my subscription boxes to another address?

You absolutely can!  You can gift every box to a different address if you wish, just send us an email in the first week of the month and we will get the addressed changed for you!